Tune It Up

Online Tracking & Fleet Managment System

Wherever Your Car Is .... Track Your Vehicle Online

Maintenance Contract

Maintenance Contract

Technical support Visit inside Cairo:



Technical Support visit full day at Cairo Site to covers hardware preventative maintenance & recalibration.



Service available 5 days a week (Sunday to Thursday) from 9:00 am till 5:00 pm excluding national holydays & Curfew.



Respond time within 48 hours after receiving written notification.



Technical Support visit outside Cairo:



 Technical Support visit full day outside Cairo Site to covers hardware preventative maintenance & recalibration.



Service available 5 days a week (Sunday to Thursday) from 9:00 am till 5:00 pm excluding national holydays.



 Respond time is based on site location 72 hours after official



Annual Service Level Agreement:



Monthly Regular Preventative Maintenance visit to customer sites & 3 Emergency technical support visits to customer sites to covers hardware preventative maintenance (up to 15 vehicles)



Software maintenance, periodical software upgrades &  system administrators retraining + skills development & reports generation.



Online technical support service



24 hours /7 days customer service operation available,



Site services available 5 days a week (Sunday to Thursday) from 9:00 am till 5:00 pm excluding national holydays. Respond time within 24 hours after receiving notification



Note: the price doesn’t include spare parts.